Data protection regulations require the data controller to provide clear information to data subjects. This policy fulfills this informational obligation.

1. Data controller

Company name:
AI-PRIORI Global Oy

Contact information:
Hermiankatu 6–8 D,
33720 Tampere, Finland

Contact details for matters concerning the register

Swap M., AI-PRIORI Global Oy
Hermiankatu 6–8 D,
33720 Tampere, Finland
+358 46 870 0170
swap.m@ai-priori.com

2. Data subjects

The register collects information about customers and those interested in AI-PRIORI products.

3. Grounds for and purpose of maintaining the registry

Grounds for maintaining the registry:

• Communicating the development and benefits of AI-PRIORI  products and other marketing communications
• Customer research
• Customer relationship management
• Reporting changes to AI-PRIORI, such as changes in legislation, or environmental or regulatory requirements
• Consent-based processing of personal data
• The register will not be shared with other parties by AI-PRIORI Global Oy or its marketing partners

Personal data processing and the purpose of the register

Personal data is processed only for the following predefined purposes:  

• Communicating the development and benefits of AI-PRIORI products and other marketing communications
• Customer research
• Customer relationship management
• Reporting changes to AI-PRIORI, such as changes in legislation, or environmental or regulatory requirements
• Consent-based processing of personal data
• The register will not be shared with other parties by AI-PRIORI Global Oy or its marketing partners

Personal data stored in the register

The customer register contains the following information:

Contact information

• name
• address
• email
• phone number

Customer data

• Information about purchased products / services
• Email discussions
• Handling both positive customer feedback and reclamations

4. Rights of data subjects

The data subject has the following rights, which may be exercised by request at the following address

Swap M., AI-PRIORI Global Oy
Hermiankatu 6–8 D,
33720 Tampere, Finland
+358 46 870 0170
swap.m@ai-priori.com

Right of inspection

The data subject may inspect our stored personal data.

Right to rectification

The data subject may request that incorrect or incomplete data concerning them be rectified.

Right to object

The data subject may object to personal data processing if they feel that their personal data has been processed unlawfully. 

Prohibition of direct marketing

The data subject has the right to prohibit their information from being used for direct marketing.

Right of removal

The data subject has the right to request the deletion of data if the data processing is unnecessary. We will then process the request for deletion, after which we will either delete the data or provide a substantiated explanation for why the data cannot be deleted. 

Please note that the data controller may have a legally mandated or other right not to delete the requested data. The data controller has an obligation to retain accounting records for the period specified in chapter 2, section 10 of the Accounting Act (10 years). Therefore, accounting records cannot be deleted prior to the expiry of this deadline.

Withdrawal of consent

If the processing of personal data concerning a data subject is based solely on consent and not, for example, on a customer relationship or membership, the data subject may withdraw consent.

The data subject can appeal the decision to the data protection officer

The data subject has the right to request that we restrict the processing of the disputed data until the matter is resolved.

Right to appeal

The data subject has the right to lodge a complaint with the Data Protection Ombudsman if the subject believes that we are in violation of existing data protection legislation concerning our processing of personal data. 

Contact details for the Data Protection Ombudsman: https://tietosuoja.fi/en/contact-information

5. Regular data sources

Customer data is received regularly:

• From the customer when requesting a quotation or ordering a product
• From the customer via online forms
• From public and purchasable registers

6. Regular data disclosure

Data is disclosed only to AI-PRIOI Global Oy’s marketing partners, and only to carry out the assignments ordered by AI-PRIORI Global Oy from the marketing partner. Data is not otherwise generally disclosed for marketing purposes outside of AI-PRIORI Global Oy.

We have ensured that all of our service providers comply with data protection legislation. We regularly use the following service providers:

• MailChimp Company (The Rocket Science Group, LLC)
• Google Analytics
• Jenga Markkinointiviestintä Oy

MailChimp Company (The Rocket Science Group, LLC) is a non-EU company. The company is the administrator and developer of the email marketing platform. Data will be disclosed to this company for the purposes of email marketing by AI-PRIORI Global Oy.

7. Duration of processing

As a general rule, personal data will be processed for the duration of the customer relationship. In order to delete this data, the customer must notify AI-PRIORI Global Oy’s GDPR contact person. You can unsubscribe from our marketing list yourself via a link in every marketing email we send.

8. Processors of personal data

The data controller and its employees process personal data. We may also outsource a portion of personal data processing to a third party, whereby we guarantee through contractual arrangements that personal data is processed professionally and in accordance with applicable data protection legislation. Personal data is processed by the employees of AI-PRIORI Global Oy. In addition, the data is processed by the following companies:

• MailChimp Company (The Rocket Science Group, LLC)
• Google Analytics
• Jenga Markkinointiviestintä Oy

9. Data transfer outside the EU

Data is regularly transferred outside the EU or the European Economic Area. When data is transferred outside the EU and EEA, we ensure a sufficient level of personal data protection, including thorough agreements on confidentiality and processing matters as required by law.

10. Automated decisionmaking and profiling

We do not use this information for automated decisionmaking or profiling.